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I build and manage learning programs end-to-end, with clear governance, milestones, and success measures, connected to related initiatives rather than run in isolation. A flexible global framework keeps things locally relevant through regional expertise, multilingual delivery, and tech-enabled formats, with ongoing measurement so refinement doesn't cost consistency or scale.
Building a leadership program starts with the same question: what do these leaders need to change? From there, I select the frameworks that best fit the audience, situation, and capability gap. Foundational models shape how leaders lead, capability and change frameworks build the skills and resilience leaders need to grow and adapt, behavioral and psychological models build self-awareness, and measurement frameworks prove whether it worked. Three carry most of the weight: Kotter's 8-Step Model and ADKAR for leading change, and Kirkpatrick's Model for measuring program effectiveness. The rest of this toolkit is organized by what each framework helps you build.
Foundational Leadership Models
Servant
Leader as Coach
Situational
Transformational
Adaptive
Capability & Change Frameworks
Korn Ferry Leadership Architect
Lominger Competencies
Kotter’s 8-Step Model
ADKAR
Psychological, Behavioral & Self-Awareness
SCARF
Growth Mindset
DISC
StrengthsFinder
MBTI
Measurement & Performance
Kirkpatrick’s Model
Nine-Box Talent Grid
Leadership Pipeline
360 Feedback
Balanced Scorecard/OKR
Explore the leadership programs I've designed and launched.
The best succession plan is a pipeline you built years in advance. I design aspiring leaders programs that build leadership readiness, strengthen succession coverage, increase internal promotions, and reduce hiring costs, with content that evolves alongside business priorities.
Program Highlights:
360 degree assessments with individualized coaching
Team projects tied to real business results
Stronger presentation and communication skills
Cross-functional experience that builds commercial acumen
Transparent selection criteria throughout
Leadership Audience
Aspiring | Frontline | Middle | Senior | Executive
Every leadership level faces different challenges. I design Leadership Excellence programs for frontline, middle, and senior leaders, tailored to each stage of their leadership journey, strengthening communication, strategic thinking, conflict resolution, collaboration, performance coaching, and change leadership. The result across many companies: 26% shorter time to fill leadership roles, 38% faster time to productivity, and $32K saved per leader hire.
Program Components:
Leadership Foundations & Transitions
Strategy & Organizational Alignment
Performance & Coaching
Communication & Influence
Team Cohesion & Collaboration
Change & Resilience
Leadership Audience
Aspiring | Frontline | Middle | Senior | Executive
Senior leaders need to think company-wide, not just department-wide. I design programs that build advanced strategic and commercial capability for senior managers and above, strengthening enterprise thinking, decision making, and collaboration so leaders are ready for broader roles and cross-functional initiatives.
Program Highlights:
Aligns with evolving enterprise priorities
Builds executive networks
Combines 360 degree feedback with executive coaching and action planning
Includes executive presentations and a peer learning lab
Integrates MBTI assessment with personalized coaching
Simulates real world board and business challenges.
Led by Talent Management in partnership with alumni
Transparent selection criteria throughout
Leadership Audience
Aspiring | Frontline | Middle | Senior | Executive
A new executive or senior leader's first 90 days set the tone for their next three years. I design executive onboarding programs that help leaders quickly understand the business and know where to focus, starting outward by assessing the competitive and market landscape, then turning inward to evaluate strategic priorities, financial performance, and operations using the same STARS and TOWS frameworks covered under Workforce Planning. The program closes with leadership activation, building real fluency in the organization's culture through the Denison Model before finalizing how they'll lead.
Leadership Audience
Aspiring | Frontline | Middle | Senior | Executive
Coaching works best when it's tied to something real, not generic leadership advice. I design executive and senior leadership coaching programs that build strategic self-awareness, strengthen decision-making, and expand enterprise impact through targeted feedback and intentional stretch experiences, combining fully managed 360-degree feedback assessments with executive debriefs, individualized development plans aligned with business priorities, and one-on-one or team coaching engagements.
Leadership Audience
Aspiring | Frontline | Middle | Senior | Executive
Beyond leadership development, I've also built programs for specialized, customer- and technically-facing teams.
Customer loyalty is built in individual interactions, not brand campaigns. I design Customer Connections programs that help service professionals build trust, lead with empathy, and strengthen customer loyalty, enabling teams to consistently exceed expectations and support long-term retention.
Introduces core principles of world-class service and the critical role frontline professionals play in shaping the customer experience.
Develops empathy-driven skills that foster stronger relationships and demonstrate genuine care for customers.
Explores a structured approach to turning service breakdowns into opportunities to restore trust and loyalty.
Introduces practical ways to surprise and delight customers by going above and beyond expectations.
Equips managers to model, coach, and reinforce world-class service behaviors to sustain program impact.
Technical capability drives innovation, but only if the training actually scales. I’ve built role-based programs across cloud technologies, software systems, and digital transformation initiatives, each following a three-tiered model (basic, intermediate, advanced) to scale capability across audiences.
I’ve built training and certification programs across a wide range of tools and platforms, organized below by category:
Configuration Management: Ansible, SaltStack, Chef, Puppet
Programming Languages: Go, Python
Cloud & Virtualization Platforms: AWS, Google Cloud, OpenStack, VMware
Data Storage & Processing: MongoDB, Redis, Hadoop
Enterprise & Business Applications: Salesforce, Cornerstone, SAP Litmos, Lattice, Intuit’s TurboTax
Monitoring & Delivery Practices: New Relic, Scrum
These aren’t just tools I've built training for; they’re the foundation of programs with real, measured outcomes. Here’s what they delivered:
