An acquisition introduced overlapping systems, processes, and technologies, increasing cost, fragmentation, and inefficiency across teams.
Comprehensive inventory of systems and user groups
Cross-functional listening sessions to identify pain points, data-driven recommendations for system consolidation, and a prioritized roadmap for platform integration and optimization.
$580K in cost savings through consolidation
Inclusion engagement up 55%
Reduced operational complexity
Improved cross-team alignment
I partnered with stakeholders across functions to assess system usage and identify redundancies, ran structured listening sessions to capture real user experience, analyzed system overlap and inefficiencies, and built a prioritized consolidation strategy based on impact and feasibility.
The organization streamlined systems, reduced cost, and improved alignment across teams.