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Challenge
Challenge
The existing LMS lacked functionality, integration, and alignment with business strategy, limiting learning impact and scalability
What I Built
What I Built
End-to-end LMS strategy, vendor selection, & roadmap
LMS architecture with SSO, Workday integration, and role-based security
Governance with standardized processes, ownership, and support
Reporting infrastructure with dashboards and analytics
Role-based content strategy, learning paths, and migration framework
Change management, communications, and adoption
Continuous optimization and governance
Impact
Impact
Learning access up 85%
Voluntary enrollments up 40%
Learning aligned to competencies and career paths
Development planning simplified across the organization
How it worked
How it worked
I started by meeting with stakeholders to understand their needs and define requirements for the new LMS.
Next, I led a cross-functional vendor evaluation, selected the platform, built the business case, secured approval, and managed vendor onboarding through Graphite Connect and Coupa.
I brought together Learning, HRIS, IT, and Security to implement the LMS. We configured SSO, integrated the platform with Workday and SAP SuccessFactors, and established clear processes for system ownership, support, and ServiceNow requests.
From there, we migrated existing content, configured learner data, dashboards, and learning paths, and tested the platform and integrations. We then ran a pilot, developed communications to drive adoption, and launched the LMS.
After launch, I used system data and employee feedback to identify improvements and continuously optimize the platform and learner experience.
Result
Result
The LMS became a strategic platform for capability building and performance improvement, not just a course catalog.
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