Inconsistent performance practices across six countries led to delayed reviews, weak goal setting, and slow performance interventions, limiting accountability across the business.
Standardized performance management frameworks and processes
Clear goal-setting architecture and calibration model
Manager enablement through training, toolkits, and workflows
Performance practices embedded directly into systems and daily workflows.
Performance review compliance up 36%
Rating accuracy up 56%
Calibration alignment up 89%
Performance interventions 52% faster
95% goal adoption
I redesigned the program to move past knowledge-based training toward applied performance practices, blending self-paced learning with application-based sessions and practical tools tied to real manager scenarios. Action plans connected directly to live performance conversations, and I partnered with Business Partners to embed the frameworks into daily workflows so adoption stuck.
Performance management shifted from a once-a-year process to a system that drives accountability and action year-round.